HIPAA PRIVACY NOTICE

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT MAY BE USED AND DISCLOSED AND HOW USERS CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

PERMITTED USES AND DISCLOSURES

Effective Date: March 1, 2024

We value the privacy of your medical and financial information. This notice explains how we use and disclose such information and how you can access it. Please read it carefully as the privacy of your data is important to us.

At AIV Solutions, we are dedicated to safeguarding the confidentiality of all types of personal information, whether oral, written, or electronic. This Privacy Practices Notice outlines how we collect, use, and disclose personal information, as well as your rights regarding this information.

OUR COMMITMENT TO PROTECTING PERSONAL INFORMATION

Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other relevant laws, we are obligated to protect the privacy of personal information. Personal information includes details like name, Social Security number, address, medical history, and more.

We employ various measures to protect personal information, such as limiting access to authorized personnel and securing our systems and facilities. Our employees undergo training on confidentiality policies, and we ensure that the privacy of information remains even after users are no longer affiliated with us.

OUR RESPONSIBILITIES AND LEGAL REQUIREMENTS

By law, we are required to:

- Safeguard personal information
- Provide this Notice explaining our privacy practices
- Notify users in case of a breach of unsecured personal information
- Adhere to the terms outlined in this Notice

HOW WE COLLECT PERSONAL INFORMATION

We primarily collect personal information directly from users. This information may also come from third parties, such as health care providers or employers, with proper authorization.

HOW WE USE AND DISCLOSE PERSONAL INFORMATION

We use and disclose personal information for various purposes, including coordinating care, payment activities, and complying with legal requirements. We seek specific authorization for certain uses or disclosures, and users can revoke this authorization at any time.

RIGHTS REGARDING PERSONAL INFORMATION

Users have rights regarding their personal information, including the right to request restrictions, amend incorrect information, and receive an accounting of disclosures. Requests must be made in writing, and we will evaluate and respond to each request accordingly.

CHANGES TO THIS NOTICE

We reserve the right to update this Notice as needed. Users will be provided with a revised Notice in case of changes. Contact us for a paper copy of this Notice or if you have any questions or concerns about our privacy practices.

REPORTING ISSUES

If you believe your privacy rights have been violated, you can file a complaint with us or the relevant authorities without fear of retaliation.

Users may file a complaint with the Secretary of the U.S. Department of Health and Human Services at:

Office for Civil Rights
U.S. Department of Health & Human Services
200 Independence Ave, S.W.
Washington, D.C. 20201
http://www.hhs.gov/ocr/privacy/hipaa/complaints/
(800) 368-1019

CONTACT INFORMATION

For inquiries or to exercise your rights regarding personal information, contact us in writing at:

AIV Solutions, LLC
Attn: Customer Service
4970 Auto Center Way
Bremerton, WA 98312

SPECIAL 
SITUATIONS